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Melco Embroidery Machines Logo
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Amaya Sales UK Leaders in Garment Decoration Equipment Logo

Our team are amazing and our customers agree, see the overwhelming responses we have received from our wide mixture of customers from differing areas of the custom garment industry. This is just one of the reasons why here at Amaya we are confident when we say “Leaders in the Garment Decoration Industry”.

Inkthreadable

Shirt Monkey

Kitlocker

Google Reviews

Vanessa Hall
Vanessa Hall
10:03 31 Aug 21
Outstanding, Amazingly Professional, Ethos, Values and Morals - sums up Amaya. I lost faith in a previous printer which... stopped working, then searching for a UK supplier AMAYA's light was shinning upon me. Communication with Adam and Erin and rest of team deserves more than just 5 stars, this has to be by far the best printer supplier I have ever had to deal with. Adam made a promise to me and he lived by that promise - to restore my faith again in a printer. He did just that with such re-assurance and the friendly persona about him! Erin supported me through the training and ongoing support - what a bubbly, happy and enjoyable soul to be around with.I can not thank you enough for the overwhelming support and my life has changed because of the right choice I made with AMAYA. I am forever grateful and appreciate each and everyone of you. The CEO of AMAYA must be very proud to have such a Fantastic, Helpful, Understanding and Knowledgeable team as they have supported me to go further in making my business a real success. They are not just people but real human beings with light within their souls. Thank you so much! You guys rocked my world!read more
P&M Sales
P&M Sales
09:53 06 Aug 21
Spoke to Erin in the sales/tech team with an issue regarding the white toner drum (an issue of my own making mind) and... after exchanging pictures of parts and her dedication to helping me, a replacement was in the post and arrived at 10am the next morning. Erin and her colleagues were so helpful and did an amazing job getting us back up and running again. I Can't thank them enough!read more
Lofty Creations
Lofty Creations
10:13 12 Jan 21
Adam has been amazingly helpful throughout the whole decision process before we decided to purchase our DTG printer.... Setting up a demo day with the lovely Liz who was amazing in helping produce the printed results we required for our customers. The Amaya tech team are super knowledgeable and able to answer any of our questions regarding the printer and RIP software in a very speedy time frame.On going support is very high on our agenda and Adam and the tech team do not disappoint at all.We couldn't imagine dealing with anyone else 🙂read more
Megan Crees
Megan Crees
13:54 11 Sep 20
Always so friendly and knowledgeable. Went for a session onsite to get to know the equipment and to use programme etc,... then had help installing the printer at the work place and Adam is always there to help out when we have a problem!! Don't think we could have done it without the backup support.read more
nia heaton
nia heaton
10:15 28 Aug 20
Have used Amaya since 2003. Seventeen years !!! sheesh lol. They helped my business from day 1 and i am still... running. Julian and co have been supportive throughout. We have exchanged several bottles of champers over the years as our families have grown. If you are seriously considering entering this business then i would highly highly recommend. You are not just buying a piece of machinery. You are buying a caring, rich in experience support network. xread more
Mike Mullis
Mike Mullis
17:58 07 Aug 20
Amaya Uk have been beside us as a Company for over 17 years, and through that time they have always been there to offer... advice and help. Through their excellent support we have grown not just in the world of Embroidery, but in printing through the various printing formats they offer. We have found them professional, caring and helpful, and always willing to go that extra mile to ensure we have what we want, not what they want. We can only thank them for all their help, and just wish we met them a lot earlier.read more
Simon Lloyd
Simon Lloyd
08:43 07 Aug 20
Always on hand with the best products and advice to grow, maintain and prosper with our printing and embroidery... business. Their friendly service and prompt flexible attituide makes them second to none.If I could keep them a secret I would - i do not hesitate in recommending everyone at Amaya Sales UK.read more
Next Reviews

Kornit

The Kornit Avalanche Hexa HD6 has improved production through lower print costs and improved colour accuracy, but perhaps the biggest advantage is its printing speed. The Avalanche Hexa HD6 has improved our production speed by 84%, comparing to last year, and is something that’s driven change in every other aspect of our business.

Alex Cunliffe

Alex CunliffeCo-Founder - Inkthreadable

The new Rapid ink offers huge benefits to our print workflow. After several demonstrations with some of our core clients they have all commented on the vibrancy and softness of the print. Furthermore, the new reduced cost per print from the HD6 is allowing us to quote competitively on print runs that were previously out of reach from a costing perspective. We are printing larger runs with orders of 500-1000 units now being part of our daily workflow.

Nic Simons

Nic SimonsDirector - Shirt Monkey

Melco

When launching an e-commerce store offering personalised gifts, we chose embroidery to ensure beautiful quality and a long-lasting result.
Choosing Amaya to partner with was an easy decision as the advice and support from the initial phone call and demonstration with Liz through to the installation training with Steve was second to none. Nothing is ever too much trouble and our follow up meeting with the wonderful Matt only proved how hands-on and knowledgeable the team are and continue to be.

Jennie Stratton

Jennie StrattonDirector - Creative X

Embroidery is a hobby for me, and I decided to buy a Melco EMT16X so I could do more than on my brother machine. I absolutely love it, so much so I’ve named her “ M&M – Melco Magic “. The support and training I received from the Amaya team throughout have been fantastic – because I already knew about embroidery. The engineer on the day adapted my training to more advanced features which were really helpful. I’m 110% happy with my purchase and recommend both the Melco EMT16X and Amaya as a company.

Christina Paddock

Christina Paddock

Having bought our first embroidery machine from Amaya, the EMT16, we would recommend the machine to anyone looking to move into embroidery, but more importantly we recommend working with amaya. The team have impressed us from the first discussion, no hard sell, honest clear friendly advice they really feel like they are working with us to help our business rather than just looking for a sale. In fact we’ve now started using their toner papers and flex and when we start looking at DTG I know who we will be calling!

Nick Eccles

Nick EcclesDirector - Briz-graphics

We had been in embroidery for 15+ years and had worn out our original 4-head machine. Now we knew exactly what we wanted in our new machinese and what questions to ask. We decided on the melco emt16 – notice I say “decided” not settled for. The melco was superior in every way. Quality and consistency of design, sewing field, software (both OS & Design Shop) & ease of embroidering caps. It was user friendly & easy to train our operators on. The melco’s have been a major factor in the growth of our embroidery business.

Chuck Northcutt

Chuck NorthcuttDirector - The digiguy

Just a quick note to provide some positive feedback for your staff who have helped me out recently and shown what a great team you have at Amaya. This has confirmed to me that we made the correct choice of equipment and support, following our months of research. Over the weekend I had a problem with one of my EMT16’s and penned an email to Alan and Fern hoping to get a response first thing Monday morning. Alan went one better than that and responded within a few hours on Sunday, offering a number of solutions. I certainly didn’t expect this but it was great to be able to try and start the recovery process as soon as possible. Fern responded first thing Monday and co-ordinated a plan for Alan to visit on the Tuesday. The machine was back up and running shortly after he arrived – a great relief as we had our first big order to complete. In this world we are quick to make complaints and very rare do people get a “thank you” for a job well done, something that your team seem to be able to do with ease and professionalism.

Allan

AllanDirector - The badger embroidery & print co.

Although I have only had my Hoopmaster for a few days I can already see the benefits over the manual method I was using before. It’s so easy to move the board for different size shirts, and get the embroidery in the same position every time, plus I love the magnetic hoop for heavy jackets. Best part is less pressure on my wrists and arms, thank you Amaya for recommending the hoopmaster and mighty hoop product

Eleni

EleniDirector - Marina Co.

Investing in embroidery has turned our business around and is now our key seller. It has been such a great purchase for us. After two years of having one machines, the amount of work we have got increased so much we then invested in a second machine and potentially another one next year. The after-care and customer service from Amaya is great. It’s not just a sell and that’s it, whenever we have an issue and we call up someone is there straight away.

Scott Wrigley

Scott WrigleyDirector - Wrigle Print

Polyprint

Please Read! Please Read! I never do reviews !
After months of trawling on the internet and getting bamboozled in Pro’s ‘N’ Cons on DTG, I decided to visit what looked like to be the best in the printing/Embroidery Garment Game. I was not wrong, a fabulous set-up with demo machines right left and centre! All fully operationally and ready for hands-on experience, which to be honest left me wanting to plan to expand !! They do arrange of purchase option to boot! These guys are not just selling machines there giving you a year’s experience, and are happy to share! No wonder the big boys come here. Well done Amaya, the family firm does have a BIG corporate Feel !! Thanks Liz & Steve & and all at Amaya!

Clive Hutton

Clive HuttonOwner - CH Power Tools Ltd

I decided to buy the texjet printer from Amaya, having seen it perform at the sign and digital show last year. The print quality was far higher than the competitive models I looked at. Their after sales support is spot on, with everything solved quickly and efficiently. The investment has, without a shadow of a doubt, benefited my business immensely.

Ed

EdDirector - Make your own garments

After much research, we picked the Texjet from Amaya fir the quality of print, user friendly inks (bulk not cartridge) and excellent construction. We also took into consideration Amaya’s wealth of specialist knowledge & technical support. Best decision we have made, we always feel we are in safe hands.

Mike Cadman

Mike CadmanDirector - MKtshirts

We purchased our first direct to garment printer from Amaya back in 2011 and have since purchased a further 10 printers. We have a variety of models from the Texjet Plus, Texjet Plus Advanced and the latest additions in the range the shortee and echo. This really speaks for itself, we are so happy with the quality of the equipment and the flexibility it gives our business model. Our business has grown dramatically in the past twelve months, and we wouldn’t have been able to do this without the equipment and the support of the whole Amaya team. Their fast and responsive approach to customer care is exceptional.

Alex Cunliffe

Alex CunliffeCo-Founder - Inkthreadable

We have always been extremely impressed with Amaya, for both pre sales advice and ongoing support. They won’t sell you anything unless its going to be of benefit to you and your business. You definitely won’t get the typical hard sales approach from Amaya.

We have purchased 2 of the Texjet Echo 2’s from Amaya. Amaya took care of the delivery, installation and training. Thereafter whenever we needed help or advice they always been prompt and very helpful.

The Texjet Echo 2’s have helped us streamline our printing and move away from those more labour intensive printing methods, not to mention that we have also found print costs to be a fraction of those previously used.

If you are looking to get started with DTG, you won’t find a better partner than Amaya.

Terry Johnson

Terry JohnsonDirector - Design Invent Print

The Echo 2 has simultaneously enabled us to increase our production volume whilst at the same time significantly decrease our costs, ultimately leading to a much higher profit margin. This has resulted in us being able to expand the business further and take on an additional member of staff.

We needed to increase our capacity after the near overnight success of the (Amaya purchased 😉) OKI white toner transfer system, in order to keep up with new found demand. Having researched various options we felt that the Echo 2 provided the best return on investment and we knew that Amaya would support us with the purchase.

 

Simple to use, quick to get started. After installation and training we were already generating profit in under 48 hours. The Texjet Echo 2 is a workhorse, and we are able to comfortably turn out up to 200 garments a day on a single printer. Maintenance is always a factor to consider when looking at DTG printers and can be quite daunting to a new user. The Echo 2 makes maintenance simple and after just a few days becomes second nature. Daily maintenance takes no longer than 2 minutes, and weekend/monthly maintenance just a few minutes longer.

 

The CADlink RIP software is surprisingly versatile, and is ideally suited to both a small individual setup as well as larger environments where advanced time-saving and convenience features can be utilised to maximise production. We have recently been able to integrate the system with existing processes in a way that is usually only possible with more expensive enterprise-grade software packages, meaning that we can go from order to print in as little as 20 seconds.

 

We have already recommended the Texjet over all of the other brands of DTG printers we have looked at. We continually recommend Amaya Sales UK to those looking for printing equipment or entering the garment decoration industry simply because they do not just try to sell you the most expensive package or options, and will work with you to understand your needs and growth to find the best kit for your budget.

 

After sales support is fantastic – no question is too simple and more complex technical issues can be diagnosed by remotely dialling in so there is minimal downtime if anything goes wrong. As for our interaction with the Amaya team, I can only give a solid 9.9 out of 10 – you can’t strive for perfection if you’re already there. Also Fern….. #Love

 

Amaya are not business partners, they are family.

Liam & Sally

Liam & SallyCo-Founders - Fandango (Portsmouth) Ltd

Forever & OKI

From a commercial point of view we have been delighted, the OKI transfer printer filled a printing capability void within our workwear and clothing division that gives our clients more options on colour, look/feel and material. The price point appears to be just right allowing us to give good value but is still profitable.

Tom Wright

Tom WrightSales Director - Hudson Group

I couldn’t be happier with the experience we have had with Amaya. We originally purchased the no cut dark paper but after a few attempts we fathomed it wasn’t really great with my printer, with it not having white ink. Erin sent some testers of the flexsoft paper for us to try and we continued to have issues. Erin went out of her way to go through various trial and error, contacting the manufacturer with our printer type to make sure we were using optimum settings etc and even tried some test presses at Amaya HQ with some of our designs we printed for her. After more trial and error the conclusion was it was the heat press we were using, which I will admit was substandard. We eventually switched to a different heat press, which we purchased through Amaya aswell, and the excellent customer service continued through that process. Honestly couldn’t recommend Amaya enough!

Laura Robbins

Laura RobbinsOwner - No Shortcuts Apparel

Adam has been very helpful and knowledgable. I bought the machine second hand and as such was only given a quick demo. He has taken me through how to use the software and how the different papers work. I have had quit a few teething issues to say the least and he has always managed to answer my questions fully and point me in the right direction. He’s always been Very responsive and happy to help. Thanks to his help I am now up and running and will be ordering my next lot of papers very shortly. Kind Regards Ryan

Ryan

RyanOwner - Oki Customer

I came to Amaya from using a different transfer paper for dark garments. I was having major problems getting details to transfer. Then I was introduced to Forever Laser Dark and the TransferRIP through Amaya. What a revolution for my shirts and customers. Now I can do work for customers I’d dread before! They are here to help you with after-sales as I bought a Melco EMT16+ from them recently and absolutely love it. Their help in getting me up and running with it has been invaluable. With them I have been able to grow my business and gain more customers.

Rob

RobDirector - Custom Shirts and More

Just a quick line to say thank you for the support you gave us yesterday and your colleague. The advice helped us to print our first customer order with the forever papers and has given us a lot of confident to get this working properly in 2020.

The process is so simple and easy, it must be if I can operate it, and we look forward to expanding this new tool, thanks to your’s and Amaya Uk’s help.

Mike Mullis

Mike MullisDirector - Micary Embroidery

SEF

Amaya

Honestly the best bunch of people I have met, They promise after care, and they deliver, every single time.

Dip Chandarana

Dip Chandarana

Knowledgeable in their products. Always helpful. No problem is too much. We always feel like valued customers when we visit, even if the visit is to solve a problem. “The customer is king” appears to be their mantra. We have a Melco EMT16 and a Texjet Echo from them and the performance of both the company and the products is exceptional.

Carl

CarlDirector - Stitch Pettit

Best company for all type of printing machines and garment materials, I bought DTG printer demo is perfect it went smoothly bought the machine straight way thanks for Julian and Peter.

Raghu Mady

Raghu Mady

When Ultimate Promotions first set up, we purchased our main equipment from one of the well known key suppliers in the UK but after install we had major issues for 6 months trying to get a usable product to sell due to major issues with our new high end white toner printer and transfer papers. We suffered very badly from poor supplier support and eventually had to look elsewhere for urgent help and advice.

 

Amaya were recommended and having made contact, we very quickly got everything sorted. We had tried our initial Heat Transfer paper but were never happy with the weeding as we got too many rejects and wasted products. We are now using the Amaya and Forever products and can only sum it up like this.

 

When using the previous product, we continuously lacked confidence but when using the Forever product our confidence was high as it has remarkable weeding properties and we have had no rejects. The added bonus is that we now have a superior product range in Forever and much more competitive pricing which allows us a greater margin or indeed to pass the savings on to our customers when prices get tight…

 

In the few months we have worked with Amaya, they have introduced more new transfer paper options in a continuous effort to reduce their client base overhead costs.
Amaya…..A company with the “Creative Touch”

Colin and Andrew

Colin and AndrewCo-Founders - Ultimate Promotions

Thanks Adam

I really appreciate that and it was lovely to hear from you and chat, I’ll definitely enjoy learning how to use the foil and will hopefully get some good results, I’ll definitely post some pictures for you to see.

I must say you guys are excellent and I massively appreciate the help and support you all give happily and freely, it is second to none your customer service so thank you.

Will be in touch soon when this blows over definitely want to expand my use of different papers from you when finances allow and customers return.

Take care

Robert Smith

Robert SmithDirector - Southwest Customised Clothing

Honestly speak to the guys at Amaya Sales UK. They have a branch in Nottingham too as well as HQ down south. The training, support and aftercare you get is second to none. We had sooo many problems with our Hotronix press (the oki has been fine). Stahls / target transfers themselves refused to sort the problem even under warranty despite being less than a week old, a month old, and 4 months old. Amaya paid out of their own pocket to sort us out and provided a loan press whilst it was being sorted so our production could continue. We’ve now spent over £45k with them and never been let down 👍🏻

Any questions you have – before or after purchase – just give them a call and they will answer honestly. If it can’t do something, they’ll tell you. If something works but could be tricky, they’ll tell you. Ask for a demo session on their premises, you don’t have to commit to anything just to look, watch and try for yourself 🙂

Scott Saunders

Scott SaundersDirector - Novaturient Nottingham

Hi Liz,

I just wanted to say a big thankyou for getting my printer sorted. John was very professional and did a great job. I REALLY want to thank Dan who was with John. While John was dicking around with my printer Dan ran me through placing cutlines around images for my Roland. You have NO idea how much time and money he has saved me. I have been paying a little Egyptian fella on Fiverr to do them for me. Dan showed me exactly what to do. I have trawled the University of YouTube for two years trying to find an easy way to do it, Dan did it in 5 minutes. Dan deserves a promotion!!

Thanks again Liz

Ken Webster

Ken WebsterDirector - Carry On Printing

I just wanted to say how impressed we were with Steve on Monday. It was a very informative session and we gained a lot from it. He answered all of our questions and ensured we were 100% happy with the printer before he left. He’s a credit to your company and as always, it’s a pleasure working with you guys. Customer service is exceptional and we look forward to keeping our relationship going for as long as possible.

Ian Worsley

Ian WorsleyDirector - Flocking Legless

Dear Julian,

This is just a quick email to show our gratitude for the training day we received from Adam Wyles, and Lee in Portsmouth last week.

Albeit a few communications/misunderstandings that caused some negative vibes over the past weeks… we can honestly say we are astounded by the level of customer service given by all your staff members.

Their level of commitment with regards to solving issues is second to none!
The welcome we received in Portsmouth last Thursday was outstanding, we even had ancillary members of your team, that wasn’t a part of the training day, come along to meet us and say hello, this was lovely.

The instruction on the use of the Roland from Adam and Lee was highly professional, simple to understand, friendly and inspiring, and has left us extremely excited for the arrival of our new printer.

Adam, even took the time to educate us on many essential methods of use, with regards to Transfer rip and our oki printer, which we never knew about, this alone has already made a massive impact on the quality of our workmanship since.

We would also like to give a shout out to Adam Barr and Liz for listening to our gripes and dealing with them in such a professional fashion over the past few weeks!

We can honestly say that you have an amazing team and that we look forward to working with you for many years to come.

Carl Turner & Brett Moor

Carl Turner & Brett MoorCo-Founders - 1066 Logos Print and Embroidery Ltd

Hi Adam,

Thank you so much. Oki have been in touch and are helping resolve the issue.

I just wanted to say how much I have been impressed with yourself, and all other members of your team that I have dealt with.

Such a refreshing change from the previous supplier.

I have had numerous issues before in the past and raised them with various people at the previous supplier and have always been told I would be called back, or Oki would be contacted for me etc and not once did I have a callback or a call from Oki.

The change in dealing with Amaya is outstanding.

I am so pleased I found a company that actually knows what they are doing and gives a damn about their customers.

You have my custom for everything that is physically possible to purchase from you.

With that in mind, I would really like to change to your software asap. So if you could let me know how we carry that out, I would be very grateful!

Have a great weekend!

Carol Mudge

Carol MudgeOwner - The Little Booteek

Always so friendly and knowledgeable. Went for a session onsite to get to know the equipment and to use programme etc, then had help installing the printer at the work place and Adam is always there to help out when we have a problem!! Don’t think we could have done it without the backup support.

Megan Crees

Megan Crees

I think Amaya may be my favourite company of all time. We’ve worked together for almost 10 years and they offer the most personable, friendly service in the entire industry.

Amy Cunliffe

Amy CunliffeCo-Founder - Inkthreadable

Over the moon with our new Oki printer, the service at Amaya is exceptional, very responsive and happy to help, a well oiled firm to say the least! Happy to use for all our garment decoration requirements, recommended!

Will Plane

Will Plane

Bought a Melco embroidery machine from Amaya, the service from start to finish was second to none. I am extremely happy with my purchase and the support that I receive from Amaya, I know that any problems I have, help is just a phone call away.

Nicola Harding

Nicola Harding

Have used Amaya since 2003. Seventeen years !!! sheesh lol. They helped my business from day 1 and i am still running. Julian and co have been supportive throughout. We have exchanged several bottles of champers over the years as our families have grown. If you are seriously considering entering this business then i would highly highly recommend. You are not just buying a piece of machinery. You are buying a caring, rich in experience support network.

Nia Heaton

Nia Heaton

Always extremely helpful. I am a complete novice but always there to help, especially Liz. Can’t thank her enough.

Christine Warrior

Christine Warrior

Amaya Uk have been beside us as a Company for over 17 years, and through that time they have always been there to offer advice and help. Through their excellent support we have grown not just in the world of Embroidery, but in printing through the various printing formats they offer. We have found them professional, caring and helpful, and always willing to go that extra mile to ensure we have what we want, not what they want. We can only thank them for all their help, and just wish we met them a lot earlier.

Mike Mullis

Mike Mullis

Great company for all types of garment decoration tools and materials. Always helpful and friendly. Have always gone above and beyond when we were having issues with our printer My only little peeve is that theres been a few times where I have had an issue and been told I will get a call back and haven’t and have either had to call again and feel like I am pestering or have managed to figure it out myself through trial and error.

Tracey Glastonbury

Tracey Glastonbury

Excellent service, quality products and support.

Marcus Coates

Marcus Coates

Just bought a new embroidery machine from them – service and training to date has just been fab very happy

Jackie Card

Jackie Card

Don’t miss these guys, for the best-priced HTV!

Yaw A-K

Yaw A-K

First class service and after care. Would not hesitate in recommending Amaya.

Ken Webster

Ken Webster

Being new to DTG printing a couple of years ago it was essential I purchased a machine that is consistent and from a company that would help me through the early stages of learning DTG. I was very happy with the first year under warranty and I really did need there help. I still often ask for advice and I still get the advice. Consumables arrive very quickly too. I am extremely happy I purchased my DTG from Amaya. Thank you Amaya.

Michael Snook

Michael Snook

Always on hand with the best products and advice to grow, maintain and prosper with our printing and embroidery business. Their friendly service and prompt flexible attitude makes them second to none. If I could keep them a secret I would – i do not hesitate in recommending everyone at Amaya Sales UK.

Simon Lloyd

Simon Lloyd

Best company for all type of printing machines and garment materials, I bought DTG printer demo is perfect it went smoothly bought the machine straight way thanks for Julian and Peter.

Raghu Mady

Raghu Mady

Over the years, we’ve had nothing but great service from Amaya, both in terms of customer service and through their highly skilled engineers. Thoroughly recommend them.

Tovi Sorga

Tovi Sorga

Professional service from start to finish. Thank you to the everyone at Amaya, looking forward to working together for many years to come!

Nic Simons

Nic SimonsDirector - Shirt Monkey

Seem to know their stuff ! Perhaps a little flexibility on price would be helpful.

John Lamming

John Lamming

Knowledgeable in their products. Always helpful. No problem is too much. We always feel like valued customers when we visit, even if the visit is to solve a problem. “The customer is king” appears to be their mantra. We have a Melco EMT16 and a Texjet Echo from them and the performance of both the company and the products is exceptional.

Carl Pettit

Carl Pettit