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Roland DG Care Packages for the MO-240 UV Printer
From: £925.97 +VAT (£1,111.16 inc VAT)
Running your business leaves no room for downtime. Extend your warranty and be covered from unexpected disruptions.
Roland DG Care Extended Maintenance & Warranty Plans offer you convenience and peace of mind by extending protection beyond the standard warranty of one year. With a comprehensive plan tailored to keep your MO-240 printer performing at its best, Roland DG ensures you’re always covered.
There are four Warranty Plans: Value+, Bronze, Silver, and Gold. These plans are divided according to the level of service to be applied after the expiration of the standard product warranty period. After every first year contract, it will be automatically renewed if not cancelled by the owner or Roland DG, leaving you to concentrate on your business.
An extended warranty must be purchased before the existing warranty elapses.
- Description
Description
Value+
- Your essentials for machine and business
protection. - 24/7 Monitoring: Diagnostics and predictive breakdown support systems continuously monitor your machine.
- Predictive Alerts: Stay ahead of potential breakdowns with advance notifications and corrective actions.
- Firmware and software updates.
- Self-Maintenance Parts Kit: Get a kit at month 9 to perform easy preventive maintenance yourself.
- Digital Support: Get instant help via ChatBot and raise cases through myRoland with an 8-hour response time.
- Spare parts and Roland DG Care engineer visits are not included. Spare Parts: 25% discount on SRP. Call-out fee (if required): £275.
Bronze
- Balanced Coverage with Great Value.
- All Value+ features, plus annual on-site service.
- Annual visit from certified Roland DG technicians at month 9 to check your machine and systems, perform recommended preventative maintenance procedures and offer training and advice.
- Faster Support: our technicians will contact you within 4 working hours after a case is raised. If needed, they can dispatch user-replaceable spare parts with remote fitting assistance, or organise a visit from a Roland DG
Care engineer within 4 working days. - Comprehensive Coverage: All spare parts and
engineer call-outs are included. - Roland DG Connect Basic: Enjoy essential machine
insights.
Silver
- Reliable Support for Smooth Operations.
- Everything in the Bronze and Value+ Plan.
- Even Faster Support: 3-hour response time, with an on-site visit in 2 working days.
- Preventive Maintenance: One annual visit for proactive care.
- Comprehensive Coverage: Includes all repair parts, labour, and travel costs.
- Professional Roland DG Connect License: Enhance your machine’s performance and track important metrics.
- Ideal for Consolidated Costs: Perfect for users looking to cover all operational costs upfront.
Gold
- Ultimate coverage for peace of mind.
- All Silver, Bronze and Value+ Benefits, with top-priority
support. - Rapid Response: 1-hour response time, with next-day on-site visit.
- Preventive Maintenance: Two visits annually from our certified engineers (months 5 and 10).
- Unlimited Engineer Visits: Expert technicians available
whenever you need them. - Roland DG Connect Premium for advanced monitoring and insights: Advanced Dashboards, Multiple Users, Media Inventory Management and access to PrintAutoMate (supported devices).
Roland DG Care is a comprehensive service provided directly by Roland. All service visits under this program are carried out by fully trained and certified Roland DG engineers, ensuring professional support, expert maintenance, and reliable assistance throughout the service process.
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For more information or to request a Brochure, call us on 02392 590 281
