For more information or to request a Brochure, call us on 02392 590 281

BD-8
BD-8

Roland DG Care Packages for the BD-8 UV Printer

From: £925.97 +VAT (£1,111.16 inc VAT)

Running your business leaves no room for downtime. Extend your warranty and be covered from unexpected disruptions.

Roland DG Care Extended Maintenance & Warranty Plans offer you convenience and peace of mind by extending protection beyond the standard warranty of one year. With a comprehensive plan tailored to keep your BD-8 printer performing at its best, Roland DG ensures you’re always covered.

There are three Warranty Plans: Value+, Bronze, and Silver. These plans are divided according to the level of service to be applied after the expiration of the standard product warranty period. After every first year contract, it will be automatically renewed if not cancelled by the owner or Roland DG, leaving you to concentrate on your business.

Any of these care plans must be taken out whilst your printer is still covered by the standard 12 month warranty. If you printer is outside of this or if you would like to set up a monthly direct debit, please contact us.

Call 02392 590 281

Notice: Most inks, toners and consumables have expiry dates, please bear this in mind if ordering in bulk!

Forever transfers papers are only suitable for use with LASER PRINTERS.

Description

Save Money with Full Coverage— The Roland DG Care Plans offers you the best value for money.
International Network of Factory-trained Engineers— Get industry-leading care from the people who know your device best.
Self-Maintenance Kit— Receive a maintenance kit twice a year with easy-to-follow instructions for simple upkeep.
myRoland Case Support— Easily raise support cases through the myRoland platform for further assistance.
Preventive Maintenance Visits to Maximise Efficiency— Enjoy preventive maintenance visits by certified technicians to ensure optimal performance.
100% Genuine Roland DG Spare Parts— You can rely on the quality of the replacement.
24/7 Support—Access advanced digital tools and an intuitive ChatBot for immediate assistance anytime.
Access to Roland DG Connect— Roland DG Connect diagnostics and predictive support systems monitor your machine’s performance around the clock (24/7).

Value+

  • Your essentials for machine and business
    protection.
  • 24/7 Monitoring: Diagnostics and predictive breakdown support systems continuously monitor your machine.
  • Predictive Alerts: Stay ahead of potential breakdowns with advance notifications and corrective actions.
  • Firmware and software updates.
  • Self-Maintenance Parts Kit: Get a kit at month 9 to perform easy preventive maintenance yourself.
  • Digital Support: Get instant help via ChatBot and raise cases through myRoland with an 8-hour response time.
  • Spare parts and Roland DG Care engineer visits are not included. Spare Parts: 25% discount on SRP. Call-out fee (if required): £275.

Bronze

  • Balanced Coverage with Great Value.
  • All Value+ features, plus annual on-site service.
  • Annual visit from certified Roland DG technicians at month 9 to check your machine and systems, perform recommended preventative maintenance procedures and offer training and advice.
  • Faster Support: our technicians will contact you within 4 working hours after a case is raised. If needed, they can dispatch user-replaceable spare parts with remote fitting assistance, or organise a visit from a Roland DG
    Care engineer within 4 working days.
  • Comprehensive Coverage: All spare parts and
    engineer call-outs are included.
  • Roland DG Connect Basic: Enjoy essential machine
    insights.

Silver

  • Reliable Support for Smooth Operations.
  • Everything in the Bronze and Value+ Plan.
  • Even Faster Support: 3-hour response time, with an on-site visit in 2 working days.
  • Preventive Maintenance: One annual visit for proactive care.
  • Comprehensive Coverage: Includes all repair parts, labour, and travel costs.
  • Professional Roland DG Connect License: Enhance your machine’s performance and track important metrics.
  • Ideal for Consolidated Costs: Perfect for users looking to cover all operational costs upfront.
Table

Roland DG Care is a comprehensive service provided directly by Roland. All service visits under this program are carried out by fully trained and certified Roland DG engineers, ensuring professional support, expert maintenance, and reliable assistance throughout the service process.

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For more information or to request a Brochure, call us on 02392 590 281