How Can We Help?

Help Guides – Amaya & EMT16

Contact Details

Southern Office: Unit 400-450 Nest Business Park, Martin Road, Havant, Hampshire, PO9 5TL
Midlands Office: Unit 4A-C East Bridgford Business Park, Kneeton Road, East Bridgford, Nottingham, NG13 8PJ
Phone: 02392 590 281 | Email: sales@amayauk.com | Hours: Monday - Friday 8:30am - 17:00pm

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Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
_GRECAPTCHA	5 months 27 days	This cookie is set by Google. In addition to certain standard Google cookies, reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis.
CONSENT	16 years 7 months 13 days 8 hours 29 minutes	Used to manage cookie consents.
cookielawinfo-checkbox-advertisement	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
store_notice	session	Allows customers to dismiss the Store Notice and logs this decision.
tk_ai	session	Stores a randomly generated anonymous ID. This is only used within your customer dashboard area and is used for usage tracking if enabled.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
woocommerce_cart_hash	session	Helps WooCommerce determine when cart contents/data changes.
woocommerce_dismissed_suggestions__	1 month	Count of suggestion dismissals, if enabled.
woocommerce_items_in_cart	session	Helps WooCommerce determine when cart contents/data changes.
woocommerce_recently_viewed	session	Used to retain data related to products you have recently viewed and used to show those specific products to you at certain points throughout the site.
woocommerce_snooze_suggestions__	2 days	Allows dashboard users to dismiss Marketplace suggestions, if enabled.
wp_woocommerce_session_	2 days	Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedback, and other third-party features.

Cookie	Duration	Description
lang		This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
test_cookie	15 minutes	This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Cookie	Duration	Description
microsoft_clarity		Microsoft Clarity helps us understand how users are interacting with our website through session replays and heatmaps to identify pain points that need improving along with their interactions, for example where users might expect something to happen or be interactive, but currently is not, this helps us identify and resolve these.
YSC	session	This cookies is set by YouTube and is used to track the views of embedded videos.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
_ga	2 years	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_ga_E0VRCGT49F	2 years	This cookie is generated by Google Analytics and is used to store anonymized statistics.
_gat_UA-171533330-2	1 minute	This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
_gcl_au	3 months	This cookie is used by Google Analytics to understand user interaction with the website.
_gid	1 day	This cookie is installed by Google Analytics. The cookie is used to store information on how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number of visitors, the source where they have come from, and the pages visited in an anonymous form.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
_fbp	3 months	This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
fr	3 months	The cookie is set by Facebook to show relevant advertisements to the users and measure and improve the advertisements. The cookie also tracks the behaviour of the user across the web on sites that have Facebook pixel or Facebook social plugin.
IDE	1 year 24 days	Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
RUL	1 year	Cookies from DoubleClick help us track and analyse the performance of the ad campaigns we run on the web. They also help us identify on which web pages our ads appear.
VISITOR_INFO1_LIVE	5 months 27 days	This cookie is set by YouTube. Used to track the information of the embedded YouTube videos on a website.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie	Duration	Description
tidio_chat		This website is using Tidio, a chat platform that connects users with the customer support of Amaya Sales UK. The messages and data exchanged are stored within the Tidio application. For more information, please refer to their Privacy Policy. Amaya Sales UK is not making use of these messages or data other than to follow up on users’ registered issues or inquiries. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR) and in line with our privacy policy.

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