Amaya Support Area
Texjet Echo2
Guides
Maintenance
Texjet Shortee2
Guides
Maintenance
Texjet Plus
Texjet Shortee
Manuals
Firmware
Drivers
Guides
Texjet Echo
Manuals
Firmware
Drivers
Guides
FAQ's
General
- I have blocked nozzles what is the procedure to try and fix this?
- I get a 1601 error on boot up of the machine?
- I get the error code 1401 on boot up of the machine?
- I get the error Service call 122?
- After you print the image the colour looks great, but after you fix it, the print looks dull?
- The printed colours do not look correct. They do not look like what you see on your monitor?
- The printed image is wiping off, washing out, fading badly or bleeding?
- You get the message on the head control panel “Maintenance cartridge cover is open”?
Cleaning & Maintenance
Printing & Platens
- Articles coming soon
Inks
- Articles coming soon
Video Tutorials
RIP Software
Digital Factory Apparel Polyprint Edition V10
- Highlight White Feature in Digital Factory Apparel Polyprint Edition v10
- Available Print Queue Tabs on Digital Factory Apparel Polyprint Edition v10
- Available Print Modes on Digital Factory Apparel Polyprint Edition v10
- How to use the Job Colour Replacement tool in Digital Factory Apparel Polyprint Edition v10
- How to get the latest updates in Digital Factory Apparel Polyprint Edition v10
- Basic printing process with Digital Factory Apparel Polyprint Edition v10
- How to get the best print quality using the features of Digital Factory Apparel Polyprint Edition v10
- Fluid Mask: A powerful background removal tool on Digital Factory Apparel Polyprint Edition v10
DTF Xpress
Pretreater Pro
EMT16X
Guides
Manuals
Software
Machine Training & Videos
Maintenance
Software Training & Videos
EMT16 Plus
Guides
Manuals
Software
Amaya XT
Guides
Manuals
Software
FAQ's
General
- Why does my machine not appear on screen when booting up?
- My machine thread keeps breaking during operation. How can I fix this?
- How to fix false thread breaking
- My embroidery looks puckered or tight. What can I do?
- My machine is not trimming. How can I fix this?
- Why do my needles keep breaking?
- My software is unresponsive on boot up. What can I do?
- The embroidery looks untidy
Design Shop Software
- How do I put lettering onto a lower arc?
- How small can I make my lettering?
- How do I add a trim between my letters?
- My letter are looking too thin. How can I change this?
- Why are my Circles sewing out as ovals?
- How do I change the colours in my DST file to be the same as the design?
- My software is unresponsive on boot up. What can I do?
- The embroidery looks untidy
Hooping
Maintenance
Error Codes
Design Shop
Amaya XTS
Amaya NON XT
Pro9541WT
Guides
- Forever Subli-flex (No Cut) Instructions
- Forever Subli-dark (No Cut) Glitter Instructions
- Forever Classic & Universal Instructions
- Forever Five Star Universal Instructions
- Forever Flex Soft (No Cut) Instructions
- Forever Laser Light (No Cut) Instructions
- Forever Laser Transparent (No Background) Instructions
- Forever Multi Trans Instructions
Pro8432WT
Guides
- Forever Subli-flex (No Cut) Instructions
- Forever Subli-dark (No Cut) Glitter Instructions
- Forever Classic & Universal Instructions
- Forever Five Star Universal Instructions
- Forever Flex Soft (No Cut) Instructions
- Forever Laser Light (No Cut) Instructions
- Forever Laser Transparent (No Background) Instructions
- Forever Multi Trans Instructions
Pro7411WT
Guides
- Forever Subli-flex (No Cut) Instructions
- Forever Subli-dark (No Cut) Glitter Instructions
- Forever Classic & Universal Instructions
- Forever Five Star Universal Instructions
- Forever Flex Soft (No Cut) Instructions
- Forever Laser Light (No Cut) Instructions
- Forever Laser Transparent (No Background) Instructions
- Forever Multi Trans Instructions
FAQ's
General
- I have been using another product – how will the Forever Transfer compare?
- Do I have to use special garments to use the products like Dye Sublimation?
- Do I need to have the Forever Transfer RIP to use the Transfer Papers?
- Do I have to have an Oki to use the Forever Transfer Papers?
- Can I try samples of the paper before purchasing a full pack?
- How many times can I use the Matt Finishing sheets?
- How many times can I use the Gloss Finishing sheets?
- What design software do I need?
OKI Printers
Forever Laser Dark
- I keep getting white speckled glue where there shouldn’t be any?
- The B paper (glue) isn’t transferring completely over to the A-foil?
- When I’m pressing the transfer to the garment I don’t get a perfect transfer. Why is this?
- What way round do I print on the transparent sheet / A Foil?
- Can I use any of the B paper with my Laser Dark A-foil?
- I’m printing onto a sports t-shirt and the pale colours don’t look very bold, how can I improve this?
- Can I use Laser Dark to print onto a Nylon Waterproof Jacket?
- When transferring the B paper to the A-foil the edges of the transfer don’t seem to transfer completely?
Forever Laser Light
- When pressing to a t-shirt I’m getting inconsistent results, the ink doesn’t fully transfer over to the garment, what am I doing wrong?
- When peeling away the transfer from the t-shirt I’m finding the paper gets left behind and won’t peel away cleanly. Why is this?
- If I’m printing onto a white t-shirt why do I still need to print white toner?
- Is it just white shirts that I can use Laser Light (no cut) on?
- Why should I use Laser Light (no cut) and not just use Laser Dark (no cut) for everything?
- Can I mix Laser Light (no cut) and Flex Soft (no cut) together?
- Will the Laser Light (no cut) product leave a residue around my image when I have pressed it?
- What are the best applications for the Laser Light (no cut)?
Forever Flexsoft
Forever Multi Trans
- I would like to print onto black or coloured mugs, what paper would I need?
- What’s the difference between the Multi-trans Metallic and the Multi-trans Select, they both seem to print silver & gold?
- Do my products need to be specially coated to use this paper?
- Can I use the Multitrans product on a clam press?
Forever Waterslide
Hot Stamping Foils
Video Tutorials
Print & Cut
Maintenance
Regular Maintenance
Manual Cleaning
UV Printers
Maintenance
Regular Maintenance
Manual Cleaning
Normal Cleaning
Powerful Cleaning
JIG Templates
Roland Software
- Articles coming soon
Video Tutorials
Transfer Papers
Video Tutorials
User Guides
- Forever Classic & Universal Instructions
- Forever Five Star Universal Instructions
- Forever Flex Soft (No Cut) Instructions
- Forever Laser Dark (No-cut) Instructions
- Forever Laser Light (No Cut) Instructions
- Forever Laser Transparent (No Background) Instructions
- Forever Multi Trans Instructions
- Forever Multi Trans Metallic Instructions
Print & Cut Media
Heat Transfer Films
FAQ's
General
- My design will not weed out of the Heat Transfer vinyl?
- When I cut my design and take it out of the cutter all the design falls over the floor in pieces?
- Can you use the same cutting force on all Heat Transfer Vinyl’s?
- Will a nylon jack melt when I heat press a vinyl to it?
- How do I pick out my design and what do I use?
- I want to heat press to Cotton what Heat Transfer vinyl should I use?
- Can I use the same Heat Transfer Vinyl for everything?
- When I cut my design all the corners are jagged?
Vinyl Cutters
- Is there any maintenance that I need to do with the cutter?
- How long should my blade last in the Cutter?
- When weeding I keep picking off some of the small detail so the design is useless, how do I get around this?
- My vinyl is running off the rollers on the cutter and ruins the job?
- When I cut my design all the corners are jagged?
- Can you use the same cutting force on all Heat Transfer Vinyl’s?
Cuttable Materials
- Can I use the same Heat Transfer Vinyl for everything?
- When I cut my design and take it out of the cutter all the design falls over the floor in pieces?
- I am heat pressing a football shirt and the colour of the shirt is bleeding through the design?
- I heat press a few different heat transfer medias and they are all at different temperatures. Can I use the same heat settings for all of them and just adjust the time accordingly?
- Which is better Hot or Cold Peel Heat Transfer vinyl?
- I want to heat press to Cotton what Heat Transfer vinyl should I use?
- Which way around do I put the Heat Transfer vinyl into the Vinyl cutter itself?
- My customer has returned a shirt and all the vinyl is cracked and feels brittle?
Print & Cut Materials
- Can I use the same Heat Transfer Vinyl for everything?
- When I cut my design and take it out of the cutter all the design falls over the floor in pieces?
- I am heat pressing a football shirt and the colour of the shirt is bleeding through the design?
- I heat press a few different heat transfer medias and they are all at different temperatures. Can I use the same heat settings for all of them and just adjust the time accordingly?
- Which is better Hot or Cold Peel Heat Transfer vinyl?
- I want to heat press to Cotton what Heat Transfer vinyl should I use?
- Which way around do I put the Heat Transfer vinyl into the Vinyl cutter itself?
- My customer has returned a shirt and all the vinyl is cracked and feels brittle?
Video Tutorials