Support & Training

Contact one of our team today!

At Amaya we recognize the value of reliable equipment support for businesses. Our team of experts are here not only to help you choose the right equipment for your business, but to assist with installing your new machinery, provide training for your staff, demonstrate production techniques and offer technical support. We are here not just to suppy the equipment but to help you grow your business.

business start-up

New to the industry and want to start up your own business? Amaya are here to help! Read some of our helpful free guides or get free advice from our team today.

equipment training

Training for all

We offer training and support on all our products to make sure you are ready to get the best out of your new equipment. From demonstrations techniques with our transfer papers to full staff training days with our embroidery machines and DTG printers, we are here to ensure you are fully confident to run with your new purchase and ready to grow your business.

You are in safe hands

At Amaya we want to ensure you receive the best help possible when starting out on your new adventure. All our Technicians are required to pass written and practical examinations set by the manufacturers of the equipment we sell before they are allowed to work in the field. In addition to passing their exams they must undergo an annual testing program also carried out by the product manufacturers to ensure their knowledge is as up to date as possible.

Find out more about all the types of training we provide

Kornit DTG Printer - Training Days

For any DTG printers purchase we provide full installation and training support. Once you have made your purchase we will make arrangements to deliver your machinery to you and provide detailed training so you are fully confident on using your new equipment.

  • 1


    Set up made simple

    Our Technicians install and test your new machinery and software for you. They give instructions and demonstrate how to prepare and using your machine.

  • 2


    Questions Covered

    Our technicians will then cover the maintenance in full and answer any other questions you may have to ensure you are full confident on using your new equinment.

  • 3

    You're all set!

    You will be able to run your new machine and [roduce your oqn products! We continue to provide support for you and your business should you require any further help.

Book your training day

Texjet DTG Printer - Training Days

For any DTG printers purchase we provide full installation and training support. Once you have made your purchase we will make arrangements to deliver your machinery to you and provide detailed training so you are fully confident on using your new equipment.

  • 1


    Set up made simple

    Our Technicians install and test your new machinery and software for you. They give instructions and demonstrate how to prepare and using your machine.

  • 2


    Questions Covered

    Our technicians will then cover the maintenance in full and answer any other questions you may have to ensure you are full confident on using your new equinment.

  • 3

    You're all set!

    You will be able to run your new machine and [roduce your oqn products! We continue to provide support for you and your business should you require any further help.

Book your training day

Melco Embroidery Machine - Training Days

For any Embroidery Machine purchase we provide full installation and training support. The training and installation for the Melco embroidery machine is normally split over two days.

  • 1


    Day 1

    Your new machine and operating software are installed, we give instruction on how to get the machine ready for embroidery, hooping of garments, advice on backings, toppings, needle choice & also we cover basic maintenance. At the end of day one you will be able to run your embroidery machine and produce embroidered products.

  • 2

    Day 2

    We normally leave 7-10 days before returning to allow you to get used to your new machine and prepare any questions that you have.  (We are available to come back sooner should you need it or alternatively our technicians are available to talk to). In addition to re-covering any uncertainties from day 1 we cover the maintenance in full and also any options you have chosen with your equipment for example, cap frames, pocket frames etc.

Book your training day

OKI & Forever Transfer Paper - Training

For anyone starting out with OKI and Forever we provide demonstrations and training on how to create high quality prints. Once you have made your purchase our team will make sure you have all the support you need so are completely confident in using your new equipment.

  • 1


    Set up made simple

    We provide full training and demonstrations of the OKI printers and Forever Papers so you can get great transfer prints from the get go!

  • 2

    Questions Covered

    Should you need them, our team are just a phone call away to help you with any problems or queries you may have.

Book your training

Sef Vinyl & Graphtec - Training

If you are new to vinyl we provide full training and support to help you get started. Once you have made your purchase our team will make sure you have all the support you need so are completely confident in using your new equipment.

  • 1


    Set up made simple

    We have full training on the Graphtec Cutters available and provide videos to help you with the best techniques for vinyl application. So you can be an expert in creating your own designs in no time!

  • 2

    Questions Covered

    Should you need them, our team are just a phone call away to help you with any problems or queries you may have.

Book your training

Miscellaneous

We provide support with all our products so you can get the most out of your purchase. From Dryers and Heat presses to Design and Digitizing software we have it covered, contact one of our team to find out more.

Products included:

Hoopmaster Frames, Cavazutti Dryers, Pretreaters, Design Shop Digitizing Software, Texjet RIP Software and Forever RIP Software. 

Contact our team for more details

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