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Melco - The badger embroidery & print co.

Just a quick note to provide some positive feedback for your staff who have helped me out recently and shown what a great team you have at Amaya. This has confirmed to me that we made the correct choice of equipment and support, following our months of research. Over the weekend I had a problem with one of my EMT16's and penned an email to Alan and Fern hoping to get a response first thing Monday morning. Alan went one better than that and responded within a few hours on Sunday, offering a number of solutions. I certainly didn't expect this but it was great to be able to try and start the recovery process as soon as possible. Fern responded first thing Monday and co-ordinated a plan for Alan to visit on the Tuesday. The machine was back up and running shortly after he arrived - a great relief as we had our first big order to complete. In this world we are quick to make complaints and very rare do people get a "thank you" for a job well done, something that your team seem to be able to do with ease and professionalism.
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Just a quick note to provide some positive feedback for your staff who have helped me out recently and shown what a great team you have at Amaya. This has confirmed to me that we made the correct choice of equipment and support, following our months of research. Over the weekend I had a problem with one of my EMT16's and penned an email to Alan and Fern hoping to get a response first thing Monday morning. Alan went one better than that and responded within a few hours on Sunday, offering a number of solutions. I certainly didn't expect this but it was great to be able to try and start the recovery process as soon as possible. Fern responded first thing Monday and co-ordinated a plan for Alan to visit on the Tuesday. The machine was back up and running shortly after he arrived - a great relief as we had our first big order to complete. In this world we are quick to make complaints and very rare do people get a "thank you" for a job well done, something that your team seem to be able to do with ease and professionalism.

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