Opening Times

We will be closed from Tuesday 24th Dec. 2019, re-opening on Thursday 2nd January 2020. During the holiday season, we will be offering technical support & order despatch on certain days.

Order despatch

• Orders placed on Friday 20th December should be delivered by DPD on Monday 23rd December.
• Orders placed on Monday 23rd December should be delivered by DPD on Tuesday 24th December.
• Orders placed between Tuesday 24th December and Monday 30th December should be delivered on Tuesday 31st December.
• Orders placed after 4pm on Monday 30th December will be shipped on Thursday 2nd January and should be delivered on Friday 3rd January.

Note these dates are subject to DPD providing the correct level of service they are contracted to at busy times and based on your location being UK mainland.

Technical support for OKI’s, Forever Transfer Paper & Roland machines

To achieve the best level of technical support please click on the following link: Technical Support Form

Please leave as much detail about your problem as possible.

We are providing technical support between 9am and 1pm on Monday 30th December and Tuesday 31st December. Any problems reported between Tuesday 24th December and Monday 30th December will be answered on Monday 30th December and thereafter on Tuesday 31st.

Technical support for Kornit, Texjet & Melco embroidery machines & software

To achieve the best level of technical support please click on the following link: Technical Support Form

Please leave as much detail about your problem as possible.

We are providing technical support between 9am and 1pm on the following days:

• Tuesday 24th December
• Friday 27th December
• Monday 30th December
• Tuesday 31st December

Any problems reported to this email address will be actioned on the nearest day.

Normal service resumes on Thursday 2nd January 2020.

Let us take this opportunity to wish you and your family a relaxing and fun Christmas holiday, and a healthy & prosperous 2020.